IS Magazine Blog

All Posts Author: Patrick Stevens
Business First

How Has Customer Service Changed With CRM Software?

 

Eggcrm_presentation

It is easy to see in today's innovative market, why CRM has made such an impact on customer service satisfaction. CRM is the latest, technological system that is unprecedented in the management of customer data and it has made it easier than ever before to manage the volume of today’s market, with even greater success. No previous system has the power of CRM and no system can compare with the abilities of a CRM solution, affording more information with greater accuracy.

Business First

"Don't Tick Off the Technorati!"

WikiLeaks

Concerted hacking efforts by so-called “cyberanarchists” (according to the New York Times) were launched against several big business web sites that provide the basic infrastructure for online marketing and sales. Co-ordinated “cyberattacks” were made on Mastercard, PayPal and Amazon.com, who cut off services to Wikileaks following the widespread dissemination of hither-to top secret U.S. military and diplomatic communications through Wikileaks, and the recent arrest in Britain of its founder, Julian Assange, to face extradition for “questioning” on sex charges in Sweden.

Internet Today

Google Search Formula Tweak a 1st Step to Include User Sentiment?

screen_eyeballs480

The swirl of negative publicity surrounding suddenly infamous ‘Black Hat’ online marketer, Vitaly Borker - whose anti-social online marketing practices and absolute lack of any business ethics were featured in an interesting yet scathing report in The New York Times – seems to have forced Google to tweak its all-important search algorithm. But, as ever, the folks at Google’s MountainView, CA headquarters are being circumspect about the changes to the highly-secret search algorithm that is at the core of Google’s business.

Business First

Best Types of MBA Degrees

mba degrees

Obtaining an MBA degree has become a popular option for business professionals who have several years of work experience and are looking to take the initiative in moving their careers ahead. Online MBA programs offer students with a host of different types of MBA degrees ranging from a general MBA degree to specializations in any pertinent business sector such as accounting, finances or management. Identifying the best type of MBA degree for you is all about considering each choice relative to your career goals and desired job concentration.

Business First

Rupert Murdoch takes on Social Media Sharing with an iPad Only Newspaper

iPad Reading

And, so, the online media wars continue.  .  .  . Just as “Video Killed the Radio Star” in the ‘80s, so “the Internet Killed Print Media” in the 00’s. Or, so it seems. Yet media mogul, Rupert Murdoch, has unveiled his vision of an apps-only news source which he thinks will challenge this trend and cause readers to turn to their ‘readers’ for their daily dose of news, rather than to online news aggregators like Google News and Yahoo! News.

Your survival guide to the office Christmas party

Office Christmas Party

It's that time of the year again when the office Christmas party is looming. But how do you make sure that one night of relaxing and letting go with your work colleagues doesn't turn into disaster on the career and romance front?

Remember, the Christmas party is still a business event, and manners have to be watched and respected if your work relationships are to be preserved.

Business First

How to Manage a Remote Team

Cisco 7936 IP Conference Station

Managing a team of staff who work in a variety of locations can seem a daunting task but with the right management, remote teams can be as productive or even more so than teams working alongside each other.

The greatest challenge is believing in your staff and trusting them to deliver. It is essential to have a very open two way channeled approach to communication. This is easily achieved via conference calls. These can be between the manager and a particular team member or even involving the entire team at the same time. This has a multitude of benefits as discussed later on.

Entertainment

Black Friday TV Deals that you Absolutely Cannot Pass Up

LCD Television

Most of the companies have came out with their Black Friday deals already and there are couple interesting LCD and LCD- LED TV deals that my virtual assistant looked up for me .If you are planning to spend $800- $1000 and is looking for quality and price rather than just price, it’s worth to take a look at the below models. I know that some retailers are offering 40-46 inch TV's for less than $400-$500. I can't remember the brand names or retailer names since I wasn't really looking for something like that.

Business First

Intellectual Property Rights – Allowing Employers to Protect Themselves

Intellectual Property Rights

The service industry is a tricky landscape, due to the fact that, often times, no tangible property is transferred back and forth.  Sure, you may purchase a software program that comes on a disk, but in reality, you are merely purchasing the right to use that program, not the rights to the program itself.  The service industry is a world dominated by intellectual property, and protecting yours should be your utmost goal.

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