IS Magazine Blog

Credit Issues at PayPal

May 20 2015

Paypal

A federal court complaint says that Paypal has misled consumers with a credit product on its popular online payment service. The Consumer Financial Protection Bureau is looking for $15 million for consumers and a $10 million fine against Paypal. You may have seen the Buy It Later option when you went to pay for an item online with Paypal. I guess some consumers didn’t view this option as credit. Richard Cordray of the CFPB thinks that is the case.

Another charge is that consumers were not given credits of $5 or $10 that advertisements promoted for signing up for the credit. The final charge relates to the mismanagement of user credit accounts once they enrolled in the plan. A judge will make a decision soon on the merits of the case. Consumers who joined the credit program and didn’t read anything about it can join the action and receive some of the payout if the ruling comes out against the company. eBay currently owns Paypal but is looking to spin it off this summer.

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