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Term: web-based crm systems
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ISMagazine.com - Patrick Stevens
Increasing profits is always a priority for any successful business, but navigating this growth during an economic downturn is not a particularly easy affair. CRM, or Customer Relationship Management, is a simple and effective way to organize the different aspects of a business effectively in order to maintain steadily increasing profitability.
CRM software do not merely focus on one aspect of a business, such as sales or marketing, but rather provide an essential overview of the business itself, linking all departments and areas together into one fully-integrated and easily manageable system. By covering all aspects of the business a CRM system is an ideal way to instantly increase profits by keeping expenditures low while increasing incoming revenue.