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Term: web-based crm software
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ISMagazine.com - Patrick Stevens
It is easy to see in today's innovative market, why CRM has made such an impact on customer service satisfaction. CRM is the latest, technological system that is unprecedented in the management of customer data and it has made it easier than ever before to manage the volume of today’s market, with even greater success. No previous system has the power of CRM and no system can compare with the abilities of a CRM solution, affording more information with greater accuracy.