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All Posts Term: customer service
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Amazon Kindle: Overlooked As A Tablet

Recently, there has been a buzz about different types of tablets from the iPad to the Samsung Galaxy tablet.  However, a similar product that is often overlooked is the Amazon Kindle.

The Kindle was a revolutionary product when Amazon first introduced it in 2007.  The Kindle is to books what the iPod is to music.  It allows consumers to shop for, read, and download books, magazines, newspapers, etc and was developed several years before the current tablet trend.

How Has Customer Service Changed With CRM Software?

 

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It is easy to see in today's innovative market, why CRM has made such an impact on customer service satisfaction. CRM is the latest, technological system that is unprecedented in the management of customer data and it has made it easier than ever before to manage the volume of today’s market, with even greater success. No previous system has the power of CRM and no system can compare with the abilities of a CRM solution, affording more information with greater accuracy.

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